Privacy Policy
Last updated: January 1, 2026
1. Information We Collect
When you use our website or request a quote, we may collect the following information:
- Name and contact information (phone number, email address)
- Service address and zip code
- Type of cleaning service requested
- Device and browser information (collected automatically)
2. How We Use Your Information
We use the information we collect to:
- Respond to your quote request and schedule services
- Communicate with you about your booking
- Improve our website and services
- Send occasional service reminders or promotions (you may opt out at any time)
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers (such as scheduling or CRM software) solely to operate our business. These providers are bound by confidentiality agreements.
4. Cookies & Analytics
Our website may use cookies and analytics tools (such as Google Analytics) to understand how visitors use our site. This data is anonymous and aggregated. You may disable cookies in your browser settings at any time.
5. Data Security
We take reasonable steps to protect your information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure. We encourage you to contact us directly if you have any security concerns.
6. Your Rights (California Residents — CCPA)
Under the California Consumer Privacy Act (CCPA), you have the right to:
- Know what personal data we collect and how it is used
- Request deletion of your personal data
- Opt out of the sale of your personal data (we do not sell data)
- Non-discrimination for exercising your privacy rights
To exercise any of these rights, contact us at (213) 816-0299.
7. Children's Privacy
Our services are not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our website after changes constitutes acceptance of the updated policy.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Go-To Cleaners
- Los Angeles, CA 90001
- Phone: (213) 816-0299
- Website: go-tocleaners.com